When it comes to commercial roofing, many owners and managers take comfort in having a manufacturer’s warranty. But here’s the catch: just because you have a warranty doesn’t mean your roof is fully protected.
Most warranties are designed to cover manufacturing defects and/or workmanship defects and issues that arise under normal conditions. But that leaves a wide margin for uncovered scenarios, many of which are incredibly common. Let’s break it down:
1. Third-Party Damage
Your rooftop likely hosts mechanical units that require regular servicing. Contractors working on these units may accidentally drop tools, spill grease, or use unauthorized cleaning agents—all of which can damage the roof. These types of third-party incidents are rarely, if ever, covered by a standard warranty.
2. “Acts of God”
Storm-related damage is one of the most frequent causes of roof issues. Hail, high winds, falling limbs, or even vegetation growth can compromise your roof system. Despite their frequency, these natural events are often excluded from warranty coverage.
3. Unauthorized Repairs
It’s common for building owners to bring in a roofing contractor or mechanical contractor for small repairs—without realizing that doing so could void their warranty. If a non-certified contractor uses incompatible sealants, mastics, or materials from another manufacturer, the warranty may be voided.
4. The Fine Print
Many warranties also require ongoing maintenance—often in the form of annual inspections or a formal maintenance agreement. Skipping these steps means you risk disqualification, even if the damage itself might have otherwise been covered.
5. How RoofingSource Helps Protect Your Warranty
Choosing a roofing contractor certified by your roof’s manufacturer is key. RoofingSource holds certifications from nearly every major roofing manufacturer in the U.S.—which means our team knows exactly how to maintain your roof without risking your coverage.
The RoofCare program is built specifically to meet warranty maintenance requirements. With RoofCare, you get:
Annual inspections
Professional cleaning of debris and vegetation
Drainage checks and unclogging
Identification and proper repair of damage per manufacturer specs
Don't assume your warranty has you covered, make sure it actually does. RoofingSource and RoofCare are here to help you do just that.
Our RoofCare program is a critical safeguard for your business. By streamlining both proactive and reactive repairs, it creates a consistent, repeatable system for managing rooftop issues across every location making it essential to keeping your business running. These essential checkups catch early signs of failure before they become full-blown leaks.
Need expert eyes on your roof? Contact RoofingSource below or call (833) 247-7663 today to schedule a roof assessment.
Written by
Daniel Schnelbach
Estimator
daniel.schnelbach@roofingsource.com