Behind the Scenes at HQ
Meet the people and discover the home base of our nationwide operations.
In order to support clients across the country, our headquarters in Niles, Illinois serves as the nucleus of the RoofingSource operation. “HQ” — as our team calls it — is home to our Facilities, Finance, Marketing, Operations, Sales, HR/People and Technology teams.
The Location
HQ is located just outside the city limits of Chicago. From incredible ethnic restaurants to forest preserves and parks, Niles has the excitement of the city with the convenience and comfort of the ‘burbs. Being nearby O’Hare International Airport, makes the office easily accessible for teammates, clients, and partners to visit from out of town.
The Vibe
At HQ, we have more than just office space. We’ve built some fun spaces to collaborate, relax, or hang out. Our conference rooms have large flat screens where we often video conference with our integral “office” teammates located across the country in locations like Florida, Georgia, Ohio, and Tennessee. When summer hits, you'll catch our team having a blast with BBQ cookouts and our epic annual cornhole tournament - we're all about some friendly competition!
The People
As a service-based organization, we pride ourselves on the hard work, integrity, and ingenuity of our people. Our spacious office provides tons of room for our in-person and hybrid teammates to work independently and collaboratively on projects.
Meet TJ! He’s our Lead Service Coordinator who manages a team of Field Advisors and Service Coordinators, keeping service calls running smoothly and making sure clients, vendors, and team members stay aligned. TJ’s favorite part of the job? The people. “I really enjoy my team and how we interact plus, the daily challenges keep things dynamic and rewarding.” Outside of work, you’ll find TJ doing what he loves most: traveling.
Meet Brandy! She’s a Service Coordinator who plays a key role in connecting internal teams, customers, and Field Advisors. From dispatching to routing, she sees every service request through from start to finish. Her favorite part of the job? “Staying in constant contact with our field team. Routing them while hitting deadlines can feel like solving a puzzle, but honestly, I just love getting to know them. They all have such different and charming personalities.” Outside of work, Brandy’s a renaissance faire fan, movie buff, and never turns down a good buffet.
Meet Mark! As CFO, he keeps RoofingSource running strong and ready for healthy growth. You may not work with him every day, but the systems and processes he helps optimize make life easier for all departments including yours. He loves how collaborative the culture is here: “Everyone works hard not just for the client, but for each other it makes the work meaningful and fun.” Fun fact: Markian was a professional dancer at 15 and toured internationally. Rumor has it he can still land a standing backflip (but he won’t do it on command).
Meet Jesse! As Headquarters Manager, Jesse ensures our HQ runs smoothly handling everything from shipping requests and fleet management to making sure our field team has the right tools and safety gear. His team plays a vital role in keeping operations efficient and our crews supported. What Jesse values most is the work environment: “Here, you’re treated like family. The organization helps you grow and reach your full potential.” Before RoofingSource, Jesse wrestled professionally in Mexico as Muerte Extranjera. Though retired since 2018, he still has the itch for one more match.
The Training Center
Our state-of-the-art training center has been a dynamic addition to our growth and ensures we maintain the highest standards of service. It's our hub for training and conducting skills tests for both existing and prospective teammates, while also serving as the home base for our Field Advisor training program.
The Pit
The “Pit” is the center of the office which is home to our Operations team. They make sure our traveling teammates are accounted for and that projects are running effectively. The “Pit” is equipped with flat-screen monitors that display real-time information on our national fleet, daily performance metrics, upcoming projects, and forecasted weather patterns.
On and Off the Roof
Read more about the current happenings at RoofingSource.
Meet Teammates on the Service Team
Learn how Field Advisors across the country have advanced their careers in the trades and developed their skills.
Read MoreMeet Teammates on the Office Team
Discover how members of the Office Team have grown and professionally developed during their tenure at RoofingSource.
Read More
Come Check Out HQ!
Now that you’ve seen it and met some of our teammates, come check our HQ out in person. All clients and partners are encouraged to connect with our team and schedule a time to stop by.
Schedule a Visit