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Field Advisor Opportunities
Field Advisor
[feeld uhd-vahy-sor] Noun
A client-facing teammate who is responsible for administering flagship services. As the front line of the RoofingSource brand, they play a key role in delivering best-in-class service and building lasting relationships with our customers.
A Day In The Life
Below is the "typical day" of a Field Advisor. It's important to note that all days are different and travel obligations vary based on: the specific territory of each Field Advisor, weather patterns, and customer needs.
Review upcoming service calls for the day. Check the RoofingSource app to route and confirm which client locations you’ll be traveling to today.
Complete an Initial Inspection at a Cracker Barrel. Find the manager on duty and introduce yourself before inquiring about any leaks and making your way to the roof. You'll then walk the roof and complete a full inspection documenting any defects or problems. In addition to performing any necessary preventive maintenance, you’ll repair the noted defects and document your work with photos, notes, and recommendations within our proprietary app: RSI.
Attend an all-team meeting. Log onto a video call for a “Torch Side Chat”. These weekly meetings are hosted by the Service Coordinator team and help to keep you updated and informed.
Fix a leaking roof at a Taco Bell restaurant. Drive to your next service call at Taco Bell to fix a leak covered under RoofCare. Check-in with the manager on duty to determine where the leak is located. Repair the puncture causing the leak and document everything with photos.
Take your lunchtime break. You’ll spend this time resting, hydrating, and grabbing a bite to eat.
Complete a GreaseCare service call at McDonald’s. Head over to your next call at a nearby McDonald’s. Speak with the manager and head to the roof. You’ll be completing a GreaseCare service call. In addition to a brief visual inspection of the roof, you will dispose of any existing grease containment pillows, replace them with fresh pillows, clean up any spilled grease, and document your work with photos and notes.
Go to Home Depot. Swing by the local Home Depot to pick up relevant materials for your service calls tomorrow.
Check In. Give your supervisor a quick call to see if anything else needs to be completed for the day.
Clock Out. Confirm your reports are completed and your receipts are uploaded for the day and then, you’ll head to your hotel to get some well-deserved rest.
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Paid Skills Training
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Growth Opportunities
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Year-Round Employment
What are a Field Advisor’s duties?
- Performing service calls, repairs, and maintenance in accordance with job specifications and safety requirements
- Ensuring quality craftsmanship and articulate communication with clients
- Generating comprehensive service reports showing the work completed and providing effective recommendations
How would you describe an ideal candidate?
- They’re a self-starter.
- They don’t mind traveling Monday-Friday.
- They like doing things right the first time.
- They want to advance their career in a highly-demanded trade.
What backgrounds do Field Advisors come from?
There is no “one size fits all.” Our field team has a variety of previous employment histories. Previous industries that our Field Advisors have worked in include HVAC/R, restoration, carpentry, retail, home improvement, emergency services, landscaping, automotive, solar, telecom service, etc.
Career Pathways at RoofingSource
The Field Advisor position serves as the foundation of our organization. Several teammates, including our Director of Operations, Production Manager, and all members of the Field Support and Estimating teams began their careers at RoofingSource as a Field Advisor.Field Advisors commonly pursue the following routes to hone their skills and use their field experience to advance their leadership and technical knowledge.
Tom Dawson
Director of Operations & Sales, Chicago, IL, Started as a Field Advisor in 2009.Operations
The team that’s behind the scenes deploying nationwide teams to execute flagship services and large projects.The Field Advisor position is the heartbeat of the company and is a great way to start with no experience in the roofing industry. My time as a Field Advisor gave me the opportunity to learn the ins and outs of RoofingSource from the ground up.
Sales
The team that fosters customer relationships and drives nationwide expansion.After working 3 years as a Field Advisor, I transitioned to become a Field Representative. My advice for people coming in new, especially if they want to advance, is to learn as much as possible in the field.
John Barnes
Field Representative, Monroe, LA, Started as a Field Advisor in 2017
Tim Cruser
Field Supervisor, Philadelphia, PA, Started as a Field Advisor in 2018Field Support
The team that ensures teammates receive the necessary support while working in the field.Beginning as a Field Advisor gave me the skills to effectively support our Field team. I’ve learned that development is fueled by consistent communication and utilizing all the resources that RoofingSource provides.
Training
The nationwide team that assists with both initial and ongoing training to support the field team.As a Field Advisor, I was consistently seeing roofs and expanding my knowledge of roofing systems which ultimately prepared me to become a Field Trainer. At RoofingSource, if you put your mind and effort into where you want to be, you can make it a reality.
Jeremy Duncan
Field Trainer, Shepherdsville, KY, Started as a Field Advisor in 2018We’re A Proud
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Benefits
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Employer-Matched 401(k)
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Year-Round Work
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Medical, Dental & Vision
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Bonus Opportunities
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Company provided Vehicle, Tools & Cell Phone
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Travel Perks
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Paid Training
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Relocation Opportunities
Your Journey Starts at HQ
Our Training Center and main office is located in the Chicagoland area. Skills assessments, interviews and first days all start here. Learn more about what happens at RoofingSource HQ.
Explore HQFrequently Asked Questions
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After a phone interview is conducted, a Zoom interview will be scheduled. If you have experience in roofing then you’ll need to complete a skills assessment. After the skills assessment, a member of our Talent Acquisition team will send you a contingent offer letter and background authorization form. Once that’s been signed, you’ll receive an email requesting you to enter your information to run a background check. Once the background check step has been completed and we're able to move forward, you'll receive an official offer letter via email. Training will consist of one week at our headquarters with our Training Coordinator (training on our mock roof decks) and one week in the field with a Field Trainer. After your training is complete, you’ll receive your vehicle and tools.
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No. You’ll be provided with tools.
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Travel varies depending on the territory. The Field Advisor position requires travel Monday-Friday and occasionally on the weekends. All travel requirements are outlined during the hiring process.
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RoofingSource is a non-unionized workforce.
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Yes. A company vehicle will be provided.
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Some attributes or skills that are beneficial for the Field Advisor position are:
Customer service
Fabrication (welding, soldering, cutting, bending, fastening, measuring, etc.)
Reading plans, blueprints, & drawings
Working solo or independently
Writing and following scopes of work
Working at heights
Field Advisors receive opportunities to cross-train and learn highly-demanded skills and trades like HVAC/R, metal, estimating, project management, and more. All training is paid.
Ready to advance
your career at
RoofingSource?
Submit your application, and a member of our team will be in touch ASAP.
If you don't see a position open in your area, we encourage you to still apply. We'll add you to our talent network and reach out when an opportunity becomes available.
Apply Here